Manager, Graphic Services
Woman's Hospital
baton-rouge, Louisiana | 3 weeks ago
Bachelor’s degree in business, marketing, communications, graphic design, printing technology, or related field preferred; equivalent combination of education and significant industry experience may be considered.Requires five years of progressive experience in a commercial, in-plant, or production printing environment, including management or supervisory experience.Demonstrated experience in business development, sales growth, customer relationship management, and revenue generation is strongly preferred.Experience developing outside business, establishing pricing, managing customer accounts, or growing a service-based operation is highly desirable.Responsibilities: Demonstrates Business Acumen and Strategic Thinking - Understands the financial and operational drivers of the Graphic Services department, balances internal hospital priorities with revenue-generating opportunities, and aligns department decisions with Woman’s strategic priorities.Leads Change and Innovation - Identifies opportunities to modernize processes, technology, services, and business practices; adapts effectively to changing customer and organizational needs.Drives Results and Continuous Improvement - Uses data, financial information, customer feedback, and operational metrics to improve quality, efficiency, productivity, customer experience, and financial performance.Develops People and Creates Engagement - Sets clear expectations, coaches and develops employees, recognizes performance, addresses performance concerns promptly, and creates an environment that promotes teamwork, engagement, and professional growth.Builds Relationships and Collaborates - Develops trusted relationships with hospital leaders, departments, physicians, vendors, external customers, and community partners; listens to customer needs and creates solutions that support shared goals.Leads with Accountability and Integrity - Demonstrates ownership for department performance, follows through on commitments, makes sound business decisions, and holds self and others accountable for results.Lead print production, customer service, and daily Graphic Services operations.Drive business growth through sales development, account management, and strategic pricing.Improve operational efficiency, quality, and customer satisfaction through continuous improvement.Manage budgets, inventory, equipment, reporting, and cost controls.Ensure compliance with safety, regulatory, and quality standards.Develop, coach, and engage a high-performing team.Build strong relationships with internal and external customers to support service excellence and revenue growth.Schedule: Woman’s is one of the largest specialty hospitals in the country dedicated to the care of women and infants. We are proud of the care our staff provides to patients—and to one another—every day. Woman’s Hospital is an equal opportunity employer.
Full-Time