Senior UX Designer (Contract) — Consolidate Multi-Portal Experience + Mobile Apps

Navia Benefit Solutions · Posted Jun 4
Full-Time Freelance
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About this role

**About Navia Benefit Solutions:** We’re a people first benefit administrator that relies on a fast-growing team of creative thinkers, problem-solvers, and go-getters to bring our participant and client experience to the next level. Our mission? To create better lives and provide a simple and amazing benefits experience. If you love providing excellent service, innovating the way benefits are administered, and being part of an inclusive workplace community, you’ll fit right in.**About the Role:** Navia Benefit Solutions is consolidating multiple legacy portals (FSA, HSA, COBRA, commuter, retirement administration) into a single unified web portal and matching iOS + Android apps. We’re looking for a senior UX designer to lead the design strategy and execute the full visual + interaction design across web and mobile. The unified experience needs to handle role-based access control (RBAC) — participants, employers, brokers, internal CSRs — through a navigation model that flexes by role without feeling fragmented. The visual system must align with the new corporate website branding and bring a fresh, modern UI that genuinely blends the health and retirement product lines into one coherent product experience.**What You’ll Do:** • Information architecture and navigation design across web + mobile (iOS + Android) • RBAC permission model translated into navigation, content surfacing, and interaction patterns per user role • Design system anchored on the new corporate website brand (we’ll provide brand guidelines) • Unified visual language that fuses our health and retirement product lines without losing either • Wireframes, prototypes, and high-fidelity designs ready for engineering handoff • Dev-handoff specs (Figma component library, design tokens, redlines)**What We’re Looking For:** • 8+ years senior UX experience, with at least 3 leading platform consolidation or brand-consolidation work end-to-end • Portfolio includes regulated-industry product design (healthcare, financial services, benefits, retirement, insurance, or similar) • Strong on both UX strategy and visual execution — not visual-only • Experienced with RBAC and multi-persona product design • Comfortable working from existing brand guidelines while bringing original product-level visual decisions • Strong design-system thinking — Figma component-library fluency expected • Mobile + web parity experience (iOS, Android, and responsive web)**Engagement**       • Contract, project-based with milestone deliverables       • Estimated 10-14 weeks       • Hourly or fixed-fee — flexible based on your preference       • Remote, with periodic working sessions over Teams       • Reports to EVP, Product & Engineering**How to Apply:**       •  Portfolio link with 2-3 case studies most analogous to this scope       •  Short note on your approach to consolidating fragmented product experiences       •  Availability and rate range       •  2 references from prior platform-consolidation or design-system engagements**Work Environment:** Candidates within 30 miles of one of our four office locations may be asked to come into the office for a hybrid schedule depending on the role. Eligible candidates will reside in one of the following states: AZ, CA, CO, FL, GA, IA, IL, IN, KS, MA, ME, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, SD, TN, TX, UT, AND WA**Why Join Navia?** * **Impact:** Play a pivotal role in supporting employers and employees nationwide. * **Growth:** Advance your skills with a team committed to excellence and innovation. * **Culture:** Join a company that values collaboration, innovation, and customer-first solutions. **Perks and Benefits:** * Competitive Salary Range: * Generous health benefits * Company sponsored wellness benefits * Complimentary Life Insurance and Long-Term Disability Insurance * Paid time off * 6 Paid Holidays & 2 Paid Floating Holidays * Work from home and hybrid schedules available! **Ready to Join Us?** Take the first step toward your new career in *creating better lives* —apply now! For any questions or to check on your application, reach out to HR@naviabenefits.com. Please visit our career page and apply directly: www.naviabenefits.com/workatnavia Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, PA, SD, TN, TX, UT.

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