Senior UX Designer

**Job Summary:** DT Pro is seeking experienced **UX Designer** to support specific customer experience initiatives. This role focuses on designing complex, task-based, and business-oriented experiences for both customers and internal users. The work is execution-focused and delivery-oriented. Designers will partner with a collaborative team of Journey Owners, Product, Technology, and Business stakeholders to translate funded initiatives into implementation-ready UX solutions. This is a fast-paced engagement with multiple initiatives moving forward at once. The role requires comfort balancing more than one project at a time and working within ambitious timelines. This role is **not** focused on marketing websites, campaign pages, or visual branding work. **Responsibilities:** * Design complex, multi-step user flows and workflows that support real business tasks. * Translate approved opportunities into clear UX solutions. * Create user flows, wireframes, prototypes, and high-fidelity designs. * Apply existing design systems, standardized components, and established design patterns. * Ensure UX solutions align with usability, consistency, accessibility, and scalability standards. * Collaborate with cross-functional teams to ensure designs are feasible and implementation-ready. * Produce clear design documentation and specifications to support development handoff. * Participate in design reviews and iterate based on stakeholder and delivery feedback. * Design within enterprise constraints such as policy rules, process dependencies, data, and system limitations. **Required Qualifications:** * 5+ years of experience as a UX Designer working on digital products, platforms, or applications. * Demonstrated experience designing complex, task-based, or workflow-driven experiences. * Strong collaboration and communication skills in cross-functional, enterprise environments. * Experience designing for customers and business users. * Strong experience using existing design systems and incorporating standardized UI components and patterns. * Ability to balance consistency with usability when working within established frameworks. * Proficiency with Figma. **Preferred Qualifications:** * Experience working with customer journey maps or service design artifacts. * Experience in regulated, operational, or enterprise-scale environments. * Familiarity with work tied to phased delivery. * Experience supporting internal tools or operational systems. **Not a Fit / Clarifications:** * This role is not focused on marketing or promotional websites. * This role is not primarily visual, brand, or content-driven design. * Designers whose experience is limited to campaign sites, brochure-style websites, or marketing design may not be a strong fit. **The compensation range for this role: $60.00 - $70.00 hourly** **More about DT Professional Services:** We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success! DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services. Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees.