Product Designer, Trust & Safety

Instagram's Trust & Safety Design team earns the trust of a global community of 2B+ people — with particular focus on teens, parents, and creators. This is design at the intersection of product, policy, and human behavior: you're shaping how safety feels across a platform used by 500 million+ teens globally, navigating an evolving regulatory landscape that makes the work both urgent and intellectually rich. We're looking for a generalist systems thinker with a content design foundation — someone who has evolved into end-to-end product design leadership and brings that language-first sensibility to experiences where clarity, empathy, and precision are the design. This work presents unique design challenges at Meta: policy and regulation aren't blockers — they're creative material. The work you ship here sets standards that ripple across the company. **Responsibilities** Lead the design vision for trust and safety experiences across Instagram — setting strategic direction at the portfolio level, not just individual features \* Design end-to-end product experiences for youth safety, parental controls, creator protections, and platform integrity — where clear, empathetic communication is the core UX \* Translate complex regulatory, policy, and safety requirements into intuitive, human-centered experiences that work for teens, parents, and creators alike \* Drive alignment and influence across Design, Product, Policy, Engineering, and Legal at senior leadership levels \* Define and elevate the craft of content-informed product design — mentoring designers and establishing standards and best practices for how we communicate sensitive topics at scale \* Navigate significant ambiguity and competing constraints to deliver cohesive, trustworthy experiences **Qualifications** Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field and 8+ years of experience in product design or a related discipline \* 8+ years of experience building and shipping applications or software at company-level scale, leading the end-to-end experience within a large-scale, ambiguous domain \* Content design background with demonstrated evolution into holistic product design (IxD + content + systems thinking) \* Experience with mobile-first, consumer-social product design at scale \* Experience operating at principal/staff-level leadership — setting direction, influencing cross-functionally, and mentoring designers \* Experience navigating ambiguity across design, product, policy, engineering, and legal functions to deliver cohesive outcomes Ability to turn regulatory requirements into a human-centered, intuitive user experience \* Experience designing in Trust & Safety, well-being, or heavily regulated/policy-constrained spaces \* Strategic vision at the portfolio/program level \* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy review) \* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) \* Understanding of the creator ecosystem and the tools that help drive better outcomes \* Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) \* Experience designing for teens/youth or family safety contexts \* Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies