Graphic Design & Social Media Intern

City of Cambridge · Cambridge, Massachusetts · Posted Apr 28
Internship
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About this role

**ABOUT THE DEPARTMENT:** The Community Development Department (CDD) is the planning agency for the City of Cambridge. CDD’s mission is to foster a livable, sustainable, just, and equitable community. CDD has three programmatic divisions - Economic Opportunity & Development, Community Planning & Design, and Zoning & Development – and also encompasses the Housing Department and the Arts Council. Together, we engage and collaborate with community partners, other government agencies, businesses, and residents to make Cambridge a desirable place to live, work, learn, play, and innovate. ***Intern Responsibilities:*** * Under the direction of CDD’s Communications Manager, the selected candidate will support the department in two key areas: graphic design and the maintenance of social media accounts. **ESSENTIAL DUTIES AND RESPONSIBILITIES:**  * Create visual materials for print and digital platforms, including postcards, flyers, reports, social graphics, and other collateral, while departmental content adheres to citywide brand guidelines. * Craft social media campaigns and produce content — including static posts, reels, and videos— and schedule posts across platforms. * Support photography and video projects, including capturing and editing content to document and promote CDD programs and initiatives. * Maintain and organize the department’s photo and image library. * Assist with print production tasks such as obtaining quotes, preparing files, and archiving materials. * Ensure all digital and print content complies with accessibility standards. * Optimize social media content and posting cadence for each platform; adjust approach based on algorithm changes and performance trends. * Maintain social content calendar. * Other related duties as required. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* **MINIMUM REQUIREMENTS:** ***Education & Experience:*** * Currently pursuing an undergraduate or graduate degree in Graphic Design, Digital Media, or Marketing & Communications or possess equivalent work experience. * Demonstrated experience in layout design and typography. * Experience with digital content creation and social media management. ***Desired Skills and Interest:*** * Advanced skills in Adobe Creative Cloud (Illustrator, Photoshop, InDesign, Premier). * Familiarity with social media platforms (Facebook and Instagram) and social management tools (e.g. Sprout Social). * Understanding of accessible design standards (WCAG, Section 508). * Knowledge of social media best practices, including content strategy informed by platform algorithms. * Photography, videography, and video editing skills. * Ability to meet deadlines and work both independently and collaboratively; the candidate will be detail-oriented and capable of discussing “big picture” ideas. * Ability to prioritize and manage simultaneous tasks and projects. * Ability to communicate with a diverse range of department staff and other City employees in a courteous and professional manner. * Experience with Microsoft 365 and digital illustration in InDesign a plus. * Interest in civic engagement, community outreach, and communications a plus. * The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. **WORK ENVIRONMENT:** Standard office environment. Fluorescent lighting, computers, standard office equipment, and air conditioning. Moderate noise level with a shared workstation. This position may be eligible for hybrid work under the City’s Telework Policy, depending on operational needs. All applicants must provide a current resume that includes a link to an online portfolio or examples of relevant work and a cover letter that explains why you are interested in this position. **START DATE & DURATION:** May 2026 (exact date negotiable). A minimum commitment through December 2026 is expected. **REQUIRED DOCUMENTS:** *Please upload the following documents to complete your application:* * Resume * Cover Letter

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