#136008 - Product Designer - Authentication & Account Security

### Company Description We are seeking a hands-on Product Designer to create and ship authentication, account-management, and account-security experiences across web and mobile surfaces. This role owns small-to-mid scoped initiatives from problem framing and exploration through validation, engineering-ready specifications, implementation quality assurance, and launch, while partnering with senior designers on larger efforts. **Enterprise experience strongly preferred.** ### Job Description * Own end-to-end product design for defined authentication and account-management initiatives. * Frame problems, explore concepts, iterate with partners, and deliver engineering-ready specifications. * Audit and map current sign-up, sign-in, routing, account, and security-settings experiences. * Identify inconsistencies and seams across related identity and account flows. * Design complex, multi-path experiences that respond to user and account conditions. * Produce rapid MVP explorations for experimental work. * Deliver responsive web and mobile-web designs with complete empty, loading, error, edge-case, and recovery states. * Create redlines, interaction details, and clear implementation documentation for engineering. * Conduct lightweight usability validation and draft interface copy for content review. * Provide design quality assurance through implementation and launch. * Participate in engineering scoping and refinement, reasoning about authentication, verification, session states, routing logic, and system dependencies. * Work within an established design system and extend it responsibly when new patterns are needed. ### Qualifications **Must-Have Skills** * A portfolio demonstrating strong product and visual design craft, including end-to-end web and mobile application flows. Applications without a portfolio will be considered incomplete. * Product-design experience shipping production software, ideally involving account, onboarding, or other flow-based product experiences. * Experience designing, shipping, and iterating in close partnership with product management and engineering. * Proven ability to design complex, multi-path flows that branch according to user or account conditions. * Thoughtful handling of edge cases, error and recovery states, accessibility, and user control across connected surfaces. * Strong UX principles and the ability to translate business and technical requirements into clear design direction. * Experience working within and responsibly extending an established design system. * Mastery of Figma, solid prototyping skills, and experience producing clear engineering-handoff documentation. * Clear communication and a collaborative, low-ego approach to cross-functional work. * Balanced strength in systems thinking and visual execution. * Technical literacy to reason directly with engineers about authentication flows, verification and session states, routing logic, system dependencies, and error handling. Coding is not required. * 3-5 years of UX design experience. Portfolio evidence and case-study depth matter more than tenure; candidates must show shipped, engineering-implemented work on complex multi-path flows and the ability to operate independently on defined initiatives. **Nice-to-Have Skills** * Experience with authentication, identity, account security, or other trust-related product experiences. * Experience designing sign-up, sign-in, onboarding, settings, or preferences interfaces. * A data-informed approach using research, experimentation, and product metrics. * Experience running lightweight usability testing and drafting interface copy with research and content partners. * Experience designing for international audiences or regulated requirements. * A portfolio case study showing an authentication, verification, or account-lifecycle flow redesigned end to end with measurable friction or conversion outcomes, or comparable workflow mapping and systems reasoning. * Prior contractor experience with a record of quickly learning complex product areas and operating independently. * Experience identifying inconsistencies across identity or account surfaces and driving cross-flow alignment. * Thoughtful use of AI for exploration, prototyping, research synthesis, or documentation while preserving human judgment. * A bias toward operationally useful artifacts that engineers can build from. **Required Tools & Platforms** * Figma. * An established or enterprise-scale design system. * Prototyping and engineering-handoff workflows. * Jira, Confluence, Slack, or equivalent collaboration tools. **Location, Time & Engagement** * Candidates must be based in the United States. * US Central Time working-hour coverage is required. * This is a remote contract engagement at 40 hours per week. * The anticipated engagement runs through March 31, 2027. * This is not currently a contract-to-hire opportunity.